These terms apply to all Harborly referral schemes: the Carer Referral Scheme, the Client Referral Scheme, and the Professional Partner Referral Scheme.
By participating in any referral scheme, you agree to these terms.
Harborly reserves the right to amend, suspend, or withdraw any referral scheme at any time. Participants will be notified of material changes with reasonable notice.
2. Eligibility
Carer Referral Scheme: Open to verified carers with a live profile who have completed at least one booking.
Client Referral Scheme: Open to registered clients who have completed at least one booking.
Professional Referral Scheme: Open to registered professional partners only. Not available to individuals acting in a personal capacity.
Referred individuals must not have previously registered on Harborly under any email address.
3. Rewards
Carer referral rewards of £25 per qualifying referral are paid via Stripe to the referring carer's registered bank account within 7 days of the qualifying action.
Milestone bonuses are paid within 14 days of the qualifying referral completing their first booking.
Client platform credit of £20 (or £50 for Care Plan referrals) is applied automatically within 48 hours of the qualifying action. Credits are valid for 12 months and are non-transferable.
No financial rewards are offered to healthcare or social care professionals. This is consistent with applicable professional standards.
4. Fraud and Abuse
Harborly reserves the right to withhold, reverse, or recover any rewards where fraudulent activity is suspected, including self-referral, fabricated accounts, or referrals made in bad faith.
Any participant found to be abusing the referral scheme will have their account suspended.
5. Tax
Referral rewards paid to self-employed carers may constitute taxable income. Harborly does not provide tax advice. Participants are responsible for their own tax obligations.
