Harborly connects families with DBS-checked, independent carers across London and the South East. No agency markups. No waitlists. You stay in control.
Harborly connects families with DBS-checked, independent carers across London and the South East. No agency markups. No waitlists. You stay in control.
Find carers based on your needs, location, care type, experience and availability.
Connect & Confirm
View profiles, message directly and confirm your booking online in minutes.
Receive Support
Your carer arrives and support begins on your terms, at your time.
Review & Rebook
Share feedback and rebook from your dashboard anytime. No tie-ins.
WHY CHOOSE US
Why Harborly?
Find the Right Person
Search by location, care type, experience and availability. View full profiles with photos, video introductions, verified reviews and hourly rates.
Verified & Vetted
Every carer has passed our seven-step verification: enhanced DBS, photo ID, right to work, selfie match, reference checks and admin approval. No exceptions.
Book with Confidence
Message carers directly, confirm your booking online and pay securely through the platform. No phone calls, no lengthy forms, no waiting for a callback.
Ongoing Support
Rate, rebook and manage all your bookings from your Harborly dashboard. Switch carers at any time with no tie-ins, no exit fees and no hassle.
No hidden fees. Carers keep 80% of every booking. Clients pay no joining fee.
SAFETY FIRST
Built on trust. Designed for safety.
ID and DBS Verification
Every carer on Harborly holds a valid enhanced DBS certificate checked against the adults’ barred list. We also verify photo ID and right to work in the UK before any profile goes live on the platform.
Transparent Reviews
All client reviews are tied to verified bookings. They cannot be submitted without a completed session and cannot be edited or removed by the carer. Real feedback from real families.
Secure Payments
All payments are processed through Stripe, one of the world’s most trusted payment processors. Your card details are never stored by Harborly.
Safeguarding Escalation Support
If a concern is raised about a carer or a client’s safety, our team follows a formal safeguarding escalation process. We take every concern seriously and act immediately. No concern is treated as too minor to investigate.
Ongoing support
Looking for ongoing support? See our Care Plans
Lock in your preferred carer, guaranteed hours, and better rates — all on one simple monthly plan.
“Mum was discharged on a Thursday. By Friday afternoon we had a wonderful carer in place. I genuinely don’t know what we would have done without Harborly.”
S
Sandra
Ealing Post-discharge support
“The vetting process gave us total confidence. We knew our carer had been properly checked. That peace of mind is everything when it’s your dad.”
M
Marcus
Richmond Personal care
“Simple, fast and completely transparent. No hidden fees, no agency markup. I found the right person within hours. Already recommended it to three friends.”
P
Patricia
Hounslow Companionship
HEALTH & SOCIAL CARE PROFESSIONALS
Referring a patient or client to Harborly?
We work with discharge teams, social workers and case managers across London and the South East. Fast response. Vetted carers. 24 hour turnaround.