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  • Safety & Trust

Your safety is

our first promise.

Every carer on Harborly is identity checked, DBS verified, and personally approved by our team before they ever appear in your search results.
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How it Works

4

Verification Steps before the activations.

100%

DBS checked Carers on platform.

Expert Vetted

Reviews on every application.
  • How We Protect You

Built on trust.

Designed for safety.

DBS Checks & ID Verification

Every carer submits a government issued ID and a current DBS certificate. Our team manually reviews both before any profile goes live.

  • Trust Badge Verified

Safeguarding Support

Carers complete a live selfie capture that is cross-referenced against their submitted ID. This confirms the person applying is the person who will provide support.

  • Identity Confirmed

Transparent Reviews

Every review on Harborly is tied to a verified, completed booking. Clients leave genuine feedback  no anonymous reviews, no unverified ratings.

  • Verified Feedback

Trusted, Secure Payments

All payments are processed through Stripe  fully encrypted and compliant. Carers are paid directly and securely. No cash, no off-platform transfers.

  • Protected Payments

Platform Clarity

Honest about

what we are.

Harborly is a modern platform connecting people to trusted, independent support  giving individuals and families control, flexibility, and peace of mind. We believe in being fully transparent about our role.

  • Harborly is an introductory marketplace, not a care provider
  • All carers on our platform are independent and self-employed
  • Harborly does not employ carers or supervise the delivery of care
  • All payments are handled directly through Stripe not held by Harborly
  • Platform responsibilities and Terms are clearly stated at every signup step

HOW IT WORKS

Simple Steps. Real Support.

Search & Discover

Find carers based on your needs and preferences.

Connect & Confirm

View profiles, message, and confirm your booking.

Receive Support

Your carer arrives, and support begins.

Review & Rebook

Share feedback and book again anytime.