We built Harborly for independent carers who want the freedom to work on their own terms without the admin headache.
You have full control over your business. Decide what you charge for your services while Harborly handles the platform logistics you keep 80% of every booking.
Work when it suits you. Update your availability anytime and only accept the bookings that fit your lifestyle. Your schedule is completely in your hands.
Get paid directly through our secure Stripe integration. No chasing invoices or delays just reliable, transparent payments for the hard work you do.
Earn verified reviews and trust badges through our DBS and ID verification layers. A strong, verified profile helps you connect with better clients and more bookings.
We verify every carer before they go live so clients know they’re in safe hands, and carers know they’re on a platform that takes safety seriously.
Harborly welcomes carers across a wide range of support types.
We’ve made onboarding as smooth as possible. Most carers complete the process within 48 hours and start receiving bookings within a week.
Submit your ID, DBS certificate, and proof of address. We accept photos or PDF uploads for verified trust status.
List your services, set your hourly rates, define your availability, and add your location coverage area.
Submit your ID, DBS certificate, and proof of address. We accept photos or PDF uploads for secure verification.
Take a live selfie that we match against your uploaded ID photo. Ensures your profile is genuinely you.
Set up your payout details through Stripe Connect the same secure payment system used by major platforms.
Read and accept the self-employment declaration. You operate as an independent professional on our marketplace.
Read and accept the self-employment declaration. You operate as an independent professional on our marketplace.
No. Harborly is an introductory marketplace. All carers on the platform are self-employed independent professionals. You are responsible for your own tax, National Insurance, and any insurance you deem appropriate. You confirm this during onboarding.
Once approved by our admin team, your profile goes live immediately and you can start receiving booking requests. Some carers get their first booking within days.
You can still start your application. We’ll provide guidance on how to obtain an enhanced DBS check. While we recommend having it ready, we understand the process can take time and will work with you.
Earnings are paid weekly to your bank account via Stripe Connect. Clients pay upfront at booking, so your earnings are secured immediately. You can track all payments in your Harborly dashboard.
Yes. You set your own hourly rate during profile setup and can adjust it at any time. Keep in mind that your rate affects your visibility in client search results competitive pricing can lead to more bookings.
Cancellation policies are outlined in our terms. If a client cancels outside the agreed window, you may still receive compensation for the booking. All cancellations are tracked through the platform.
Gather these before you start it’ll make the process faster. All documents are reviewed securely by our team and never shared publicly.
Passport, driving licence, or UK residence permit. Must be current, legible, and a Valid Photo ID.
Enhanced DBS check for adults. Can be existing or newly obtained we'll guide you if you need one.
Utility bill, bank statement, or council letter dated within the last 3 months showing your name.
We verify every carer before they go live so clients know they’re in safe hands, and carers know they’re on a platform that takes safety seriously.
Our admin team manually checks your ID, DBS, and proof of address for authenticity and validity.
Your live selfie is compared against your ID photo to confirm the person creating the profile is the document holder.
High-risk cases are flagged for additional review by our safeguarding team before any profile goes live.
Once approved, your profile displays a verified badge so clients know you've passed all checks. This builds instant credibility.
Ready to start?
Join a growing community of independent carers who’ve taken control of their career. The application is free, the process is simple, and the support is real.
